Effective date: July 8, 2026
Been There ("the app") is a personal travel-timer app. This policy explains what data the app collects, where it is stored, and how you control it.
Been There does not have user accounts, sign-in, or a username/password of any kind. There is nothing to register and nothing that identifies you personally.
On your device (always): the trips, flights, notes, and home country you enter are stored locally on your device (browser localStorage, mirrored to IndexedDB). This is the app's primary copy of your data and is what the app reads from every time it opens.
In the cloud (only if cloud backup is on): if cloud backup is enabled (it is on by default — see "Turning Cloud Backup Off" below), the same data — trips, flights, notes, and home country — is copied to a single backup document in Google Firestore, hosted in the EU (europe-west1) region. Firebase acts only as a data processor on the app's behalf; it does not use your data for its own purposes.
To know which backup document belongs to which device, the app signs in to Firebase Anonymous Authentication and receives a random identifier (a "uid"). This identifier:
Been There contains no analytics SDK, no advertising SDK, and no tracking of any kind. Your data is never sold or shared with third parties. The only outside service involved is Firebase (Google), acting strictly as infrastructure to store your backup — nothing more.
At any time, from Settings → Data → Export data, you can save a complete copy of your data as a JSON file to your device. This export is the permanent, portable copy of your data and is the recommended way to move your data between devices or keep an independent backup. You can bring an export back in with Settings → Data → Import data.
If you install the app fresh (or its on-device storage is empty) and a cloud backup already exists for that installation's anonymous identifier, the app restores it automatically in the background, without any action from you.
Cloud backup can be switched off at any time from Settings → Data → Back up to cloud. When off, the app stops sending your data to Firestore; your existing on-device data is unaffected.
You can permanently erase your cloud backup document from Settings → Data → Delete cloud backup. This removes the backup from Firestore immediately. It does not affect the data stored on your device — use Export first if you want to keep a copy.
Cloud backup is designed to protect you against everyday data loss on the device you're already using (for example, the app's local storage being cleared by the OS). It does not guarantee that your data can be recovered after you delete and reinstall the app, or move to a new device. A fresh install mints a new anonymous identifier, and — because backups are strictly isolated per identifier — a new install cannot read an old install's backup. If you want a guaranteed way to move your data to a new device or restore it after reinstalling, use Export/Import (above); that JSON file is the durable, portable copy that cloud backup is not.
Cloud backups are stored in Google Firestore in the europe-west1 (EU) region.
Been There does not integrate with any third-party analytics, advertising, crash reporting, or data processing services beyond Firebase as described above.
Been There does not knowingly collect data from children. The app is safe for users of all ages.
If what the app collects or how it's stored changes, this page will be updated and the effective date above will change accordingly.
Questions about this policy or your data: contact help@amylpuno.com, or visit our support page.